Hi Micheal, we're truly sorry to hear about your experience. We understand how frustrating this must be and appreciate your feedback. Does you provide an open box video to the Hisense technican? The installation has been stated self-opening have to video the whole unboxing process for clarifying the demage issues.
There is 3 years warranty for quality, artificial issue does not included.
的的适适，3D风18% 折扣
